Question #6 on 50 Questions to Ask a Business Broker When Selling a Business

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#6 question image gridQ6. What’s the average size (in revenue or transaction value) of businesses you’ve sold?

Why should you ask this?

A broker accustomed to selling either larger or smaller businesses than yours may not have the right approach for marketing and pricing your business. Ensuring that their typical deal size aligns with your business helps ensure they have the expertise and connections.

A broker’s typical clientele size reveals their preparedness to handle your sale’s complexity and scope. Brokers may specialize in small businesses, mid-sized companies, or large enterprises.

For example, if your business generates $20 million in revenue, a broker who primarily deals with businesses under $1 million may not have the network, expertise, or marketing strategy needed for such a large transaction.

They may also lack experience negotiating larger financial deals, such as those involving private equity or significant strategic buyers. On the flip side of that, if you’re selling a smaller business, working with a broker who typically handles large corporations/sales could result in your business getting less attention as the business network they have is typically looking for larger properties and how they do their marketing may be geared towards the bigger properties and the more cash rich buyers.

Question #5 on 50 Questions to Ask a Business Broker When Selling a Business

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#5 question image gridQ5. How many businesses have you sold in my industry?

Why should you ask this?

Industry-specific experience is important. Each industry has its own unique characteristics that can affect and impact the sale process, have different buyer profiles, valuation methods, and relevant regulations. A broker with experience selling businesses in your industry will be well-versed in these details.

A broker with experience in your industry is likely to have connections with both strategic and financial buyers, know the best marketing channels to use and what has worked well prior, and understand the trends and drivers specific to your industry.

For example, selling a restaurant differs significantly from selling a retail business because of differences in lease agreements, employee structures, and customer loyalty, as well as customer bases, economic fluctuations affecting a restaurant more than retail and the additional ongoing challenge of finding employees for a restaurant.

Question #4 on 50 Questions to Ask a Business Broker When Selling a Business

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#4 question image gridQ4. Do you have any credentials or certifications as a business broker?

Why should you ask this?

Real estate brokers must have a license in every state (see question #1), but the requirements for business brokers vary from what I can find, with some states not requiring a license at all. If a license is required, check whether the broker holds a Certified Business Broker (CBB) designation.

Other non-state certifications that might add credibility to the broker include:

  • Accredited Business Valuation (ABV)
  • Certified Business Broker (CBB) (mentioned)
  • Certified Business Intermediary (CBI)
  • Certified Mergers & Acquisitions Professional (CM&AP)
  • Mergers & Acquisitions Master Intermediary (M&AMI)
  • Certified Merger & Acquisition Advisor (CM&AA)
  • Professional Certificate in Mergers & Acquisitions (M&A)
  • Certified Mergers & Acquisitions Professional (M&AP)

Credentials or certifications can sometimes be found listed on the broker’s website.

There are a LOT of certification programs out there, the above were just a few examples of common ones. If they are listed on the broker’s website and/or they inform you of a certification or certifications, do a little digging, was this a 10-hour course or a several month course intensive. What school or accrediting facility issued it?

Question #3 on 50 Questions to Ask a Business Broker When Selling a Business

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#3 question image gridQ3. Are you a member of any professional business brokerage organizations?

Why should you ask this?

Some professional affiliations that can strengthen the broker’s credibility include:

 

Affiliations and memberships can sometimes be found listed on the broker’s website, it doesn’t necessarily mean they are current members, so I always like to check.

I also like to see if a broker is a member of any other professional organizations, like one’s relating to an industry they might specialize in. A restaurant broker might be a vendor member, for example, of a state or national restaurant or lodging and restaurant association. Do they belong to a local Chamber of Commerce, are they involved in volunteering or any other philanthropic participation? I believe you can tell a lot about a broker from their involvement in an industry they specialize in and participation in their community.  

Question #2 on 50 Questions to Ask a Business Broker When Selling a Business

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#2 question image gridQ2. How long have you been a business broker?

Why should you ask this?

A broker’s years of experience can show their ability to navigate challenging situations. The length of time a broker has been in the industry gives you some insight into their experience, ability to adapt to market changes, and the knowledge to help navigate complex business transactions.

An experienced broker is more likely to have encountered a wide range of situations (e.g., deals that have fallen through, tough negotiations, economic downturns, and other unexpected wrenches that might get thrown into the process) and developed strategies to handle them. (Ask them about some past experiences to get a better handle on what they have dealt with prior.)

Individuals who have many years of experience usually possess a deeper understanding of a specific industry, the proper structuring of a deal, industry buyer behaviors, and the efficient management of the entire sales process. Newer brokers may still be effective and do a terrific job for you, but they don’t have the hard experience, and in my personal opinion, a new broker can do a fantastic job if they are a real go getter, plus they are willing to be adaptable and pivot quickly if a problem or issue comes up but you need to vet them even more.  

Question #1 on 50 Questions to Ask a Business Broker When Selling a Business

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Q1. Are You a Real Estate Agent?#1 question image grid

Why should you ask this?

If you own the property where your business operates, it’s important to choose a broker who holds a real estate license. If you are selling the property or offering a long-term lease to the buyer, your broker must hold a real estate license to properly assist with these negotiations. If not, they’ll need to work with a third-party real estate agent, or they risk violating the law.

If a third-party agent is involved, make sure that they are also experienced in handling commercial real estate transactions for owner-occupied buildings. A broker with real estate knowledge can guide you on market conditions, lease terms (if leasing), and pricing, which are important in a business sale.

Avoid using a real estate agent who only occasionally handles business sales. Business brokerage and real estate sales require different skill sets.

A real estate agent who dabbles in business sales might attempt to sell your business and list the real estate separately, which could compromise confidentiality. It’s best practices to work with a broker who specializes in both the business AND the property to ensure a seamless and confidential process.

If you would like to check the current licensing status of a broker with a real estate license you can visit the Arello Database at https://www.arello.com/search/ (free).