Chef Heather Turner
Hospitality consulting services for discriminating restaurateurs, lodging and other hospitality venues who require the very best. With today’s economy in question, fuel prices and food commodity prices increasing daily, NOW, more then ever, is the time to break out of the box and streamline your operation’s services.
With over 20 years of direct industry experience and personalized service and an additional 20+ years of working with restaurants, we provide the tools to help you save money and operate a more cost efficient, customer service friendly operation.
Loss of customers, loss or theft of product and bad customer service can affect your bottom line more then you can afford.
We Offer:
- Business Plan Writing Assistance
- Site Walkthroughs
- Site Evaluations on operations and service
- Operations Manual Assistance and SOP Manuals
- Cost Saving Evaluations and Analysis
- Vendor Evaluations
- Customized Employee Manuals
- Menu Development
- Food Costing and Price Point Analysis
- Promotion Development and Implementation
- Follow up training for kitchen staff
- Customer Service Training and Evaluation
- Harassment Training, internal and external sources
- Theft of product identification and prevention services
- Interviewing and Reference Checks
- Customer Surveys and Customer Service Surveys, online and printed are both available